Stage 5 · Day 4–8

Stage 5: reading the QC photo set

QC photos are taken at the warehouse, by staff, under warehouse light, for the purpose of confirming the item arrived. They are not a certification and not a quality inspection. Their value depends on whether the specific shot you need is in the set.

Because the return decision is normally made here, the useful question is not "do the photos look fine?" but "which of my questions does this set actually answer?" That is a countable thing.

Last substantive change 2026-10-01Monthly batch reviewDay marker is order of events, not a delivery promise — keep your own records

Open the live Kabosheet list

The list is where the items themselves live. This page is about the stage you are in.

What is open at this stage

Every action below is judged at stage 5, which is highlighted.

Actions at stage 5

Read down a column to see every action available at that stage. Read across a row to see when one action closes.

Actions × order stages. Each cell is the state of one action at one stage; the stage column header links to that stage’s page.
Action	PickDay 0	LinkDay 0	Pay itemDay 0–1	ArriveDay 3–7	QCDay 4–8	MergeYour call	FreightDay 8–12	CustomsDay 12–25	ReceiveDay 15–40
Cancel the orderStop the order before the item leaves the seller	Still openNothing has been ordered yet, so there is nothing to cancel.	Still openThe link is only staged. Deleting it ends the matter at no cost.	Last chanceSplit by order state: at [paid] you ask support to cancel; at [Processing] the agent cancels on your behalf and returns the money to your agent balance.	ClosedAt [Warehouse] cancellation is no longer the instrument — the item is physically held, and the route becomes a return or exchange.	ClosedThe no-reason window runs from the moment the status reaches "Stocked in", so on most orders it is already counting by this stage.	ClosedOnce items are merged into a shipping request the order is closed to changes of any kind.	ClosedFreight is settled and the parcel has left the agent.	ClosedThe parcel is outside the agent’s control entirely.	ClosedThe order is complete.
Change the delivery addressChange where the international parcel is finally sent	Still openNo parcel exists yet; the address on file can be edited without consequence.	Still openThe address is only read when a parcel is created, so it stays freely editable.	Still openStill editable — the address matters at shipping, not at the moment of payment.	Still openEditable, but read it back before you submit anything.	Still openEditable. Correcting it now is what avoids a redirect later.	Last chanceLast chance: a shipping request issues a label against whatever address is on file when you submit it.	ClosedA label has been issued; a different destination now means a second shipment at your cost.	ClosedThe parcel is moving under the issued label.	ClosedDelivered or in final delivery; address changes are refused.
Ask for a refundGet the item price back for something that never matched	Still openNothing has been paid, so there is nothing to refund.	Still openNothing has been paid yet.	Last chanceBefore dispatch a cancellation returns the money to your balance. After dispatch the route is a return agreed with the seller, and the money returns to the balance once it completes.	Still openAt [Warehouse] a refund is decided through the 5-day return or exchange window rather than as a cancellation.	Still openThis is the stage the window runs in: 5 days, counted as 120 hours from the status change to "Stocked in".	Last chanceLast chance before the parcel is sealed. After that the instrument is a damage claim, not a refund.	ClosedThe item sits inside a sealed parcel; refunds now run through a claim.	ClosedIn transit — a refund is no longer the right instrument.	ClosedClosed: after delivery the route is a claim, reported to support within 72 hours of signing.
Return it to the sellerSend the item back for a replacement or a credit	ClosedNothing to return.	ClosedNothing to return.	ClosedThe seller has not shipped, so there is nothing to send back.	Still openOpen: the 5-day no-reason window applies here. The first return in each calendar month carries no service fee; later ones are charged on a rising scale.	Still openThe window is counted in this stage. Excluded from no-reason returns: customised items, underwear, food, second-hand goods, and anything whose tags or packaging were removed as requested.	Last chanceLast chance: after merging, return freight is yours and rarely worth it for low-value items.	ClosedSealed and shipped; a return now costs more than most items are worth.	ClosedIn transit — returns are not possible from here.	Last chanceOnly if the item is materially different, and you accept paying the return freight.
Claim for damage or lossClaim against the carrier or the agent for damage, loss or a wrong item	ClosedNo international shipment exists.	ClosedNo international shipment exists.	ClosedNo international shipment exists.	ClosedNothing has been shipped internationally.	ClosedNothing has been shipped internationally.	ClosedNothing has been shipped internationally.	ClosedNot yet — but if the box arrives crushed, photograph the outer packaging before opening and keep the box and its tape.	Last chanceLast chance to raise a seizure or a return-to-sender case while the parcel is still moving.	Still openOpen, and time-boxed: report a damaged or missing parcel to support within 72 hours of signing, and to the local post office within 2 days where delivery was not inspected in front of the courier.

Still open — the agent or marketplace accepts the request
Last chance — accepted only if the parcel has not moved on
Closed — the request is refused at this stage

Where the state boundaries come from. Two layers, kept separate on purpose:

Flow dependency — whether a parcel exists, has been sealed, or has left the warehouse. This holds for any agent.
Agent rule — Order cancellation and returns by order state, and the 5-day no-reason window. Kakobuy help centre, question id=51, captured 2026-10.
Agent rule — Storage limits: 100 days for a normal parcel, 60 days for an unmatched parcel. Kakobuy help centre, question id=1, captured 2026-10.
Agent rule — Reporting a damaged or missing parcel: 72 hours to support, 2 days to the post office. Kakobuy help centre, question id=54, captured 2026-10.

These are the wording and boundaries recorded on those dates. They are re-read every month and any change is diffed on the term snapshot pages. Other agents write their own rules; each one is described on its own page rather than assumed here.

What you are asked for here

A decision about whether the default set is enough, or whether to pay for extra angles.
A specific request if something matters to you: a tape measure across a stated dimension, a shot of the sole, a photo of the inner label.
A decision, once the set is in front of you: accept, ask for more, or return.

What money moves at this stage

Charged at this stage, and what is deferred to a later one. Figures are not given because they differ per agent and per line; the structure is what repeats.
Line	Charged now	Notes
Extra photo angles	Yes, if requested	Priced per shot by most agents
Return freight to seller	Yes, if you return	Domestic, usually small, but not always free
Nothing else	—	Accepting the item closes nothing by itself

Three places this stage stalls

The set is thorough but answers the wrong question

Signal. Eight photos, all of the front, none of the measurement you cared about.

What to do. Ask for the specific missing shot by name. Vague requests get vague photos.

Colour looks wrong in the photo

Signal. The item photographs several shades off the listing image.

What to do. Warehouse lighting and phone colour processing both shift colour. Ask for a photo in daylight without a filter before treating it as a mismatch.

You are asked to decide quickly

Signal. A deadline attached to the QC decision, or the storage window closing.

What to do. The storage deadline is real; the pressure to accept is not. Asking for one more photo costs less than returning the wrong thing.

Before you leave this stage

Copyable checklist

These lines are also available as a list you can paste into a message to your agent: open the checklist export, pick stage 5, and copy.

Every question you care about either has a photo or has been asked for in writing.
You have the set saved somewhere you control, not only in a warehouse link.
If you are returning, you know who pays the domestic return freight.